MARTA Names Chief Customer Experience OFficer & ESTABLISHes RIDERS Advisory Council – Saporta Report – Feb 2020

MARTA names Chief Customer Experience Officer and is establishing their first Riders Advisory Council. After Advisory Council members are selected, they’ll meet monthly beginning in May to provide input on topics including the design of the new rail cars, service delivery, rail station and bus stop amenities, and how best to communicate with riders! Read the story here: https://saportareport.com/marta-names-new-chief-customer-experience-officer-establishes-first-riders-advisory-council/

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